Privacy Policy

Effective Date: October 5, 2014

Overview

RidgesStitches.com (“RidgesStitches.com”, ‘we’, ‘our’, ‘us’, ‘Site’) respect the privacy rights of its online visitors (“you’, ‘your’, ‘yours’) and recognize the importance of protecting the information collected about them. We provide the Site to enable users residing in the United States, Canada, and Mexico (you) to obtain information about and make online purchases of Ridge’s Stitches products (Products). At Ridge’s Stitches, we treat your information and privacy with the utmost care and respect. By providing your personal information to us, you signify your acceptance of This Privacy Policy (This “Privacy Policy”) and agree that we may collect, use and disclose your personal information as described in the Privacy Policy. This Privacy Policy also sets out how you can access certain information that Ridge’s Stitches may collect about you. This Privacy Policy applies only to information collected online through the Site and does not apply to any information collected offline. This Privacy Policy is incorporated into, and part of, the Terms and Conditions, which govern, in general, your use of the website maintained and operated by RidgesStitches.com (“the Site”). In this Privacy Policy, “personal information” means information or opinion as further defined under applicable privacy laws, including, but not limited to, Your Contacts and other personal information collected through the Service. Please exit the Site immediately if you do not accept this Privacy Policy or are accessing the Site in a country or other territory where use of the Site is not permitted. We may need to update this Privacy Policy from time to time so we recommend you check back to ensure you have read the most up-to-date version. All revisions will be posted to the Site and will apply to any personal information collected on or after the date posted.

This Privacy Policy was last updated October 10, 2014.

Please note that Sites may contain links to other third party websites that are not controlled or operated by Ridge’s Stitches. We do not knowingly share our users’ personal information with third parties for such third parties’ direct marketing uses, except with our users’ opt-in consent. However, this Privacy Policy does not apply to such third party websites, and Ridge’s Stitches is not responsible for the content of such third party websites or the privacy practices of such third parties. Therefore, Ridge’s Stitches encourages you to check and review the privacy polices of such third party sites before disclosing personal information.

Do Not Track (DNT) Disclosure: This site does not currently respond to “Do Not Track” signals of web browsers. However, should the industry establish uniform technological standards for recognizing and implementing “Do Not Track” signals, we would be more than willing to follow such industry standards.

Legal Purchase Age

If you are under 18, we require that you inform a parent or guardian about RidgesStitches.com’s Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering with RidgesStitches.com or placing an order with RidgesStitches.com

What Information We Collect

The following information is provided by RidgesStitches.com to enable our online visitors to be fully informed of our Privacy Polices. The site collects certain information when you interact with the site. For example, the Site may collect “Personal Information,” which is data that can be used to identify an individual, as defined by applicable law. The Site may also collect data that does not identify you specifically. The following is a list of data that we may collect and process about you:

• Information that you provide by filling out forms on the Site. This includes information you provide when you register to use the Site; subscribe to any services offered on the Site including, but not limited to interactive services (e-newsletters, coupons etc.); enter a competition or promotion sponsored by RidgesStitches.com; participating or responding to consumer survey or request for consumer’s opinions, concerns, and preferences regarding Ridge’s Stitches’ products and services; or report a problem with the Site.
• Any information you may provide when you contact us or send us a correspondence;
• Details of purchases of any product you carry out through the Site; and
• Details of your visit including, but not limited to, your IP address (which are numerical numbers that are automatically assigned to users’ computers and mobile devices when they are surfing the Internet), the type of browser you are using (i.e. Firefox, Safari, Internet Explorer), the type of operating system you are using (i.e. Microsoft Window or Mac OS), password information, page interaction information, traffic data, location data, weblogs, and other data about the resources you access.

The personal information that Ridge’s Stitches may collect may include your name, username, password, email address, age, date of birth, gender, mailing/shipping address, telephone number, credit card and debit card numbers (with expiration dates), personal preferences, and any other personal information that you choose to include in your profile, or in other communications to Ridge’s Stitches. We do not collect personally identifiable information unless you voluntarily provide it to us.

You can always update your personal information on our Site. Simply click “My Account” in the menu at the top of each page, log in, and edit and change any information. If at any time you would like us to delete any personal information on file, please email us at support@ridgesstitches.com. Be sure to include your full name, e-mail address, and password!

What We Do With The Information

• To provide, operate, manage, maintain, and improve the Site:

This includes using personally identifiable information to enable, administer, and manage users’ Identification Activities.

• To communicate with our users:

This includes communicating with you regarding your account and/or a purchase you have made on the Site, informing you about changes to the Site and changes in this Privacy Policy, our Terms of Use, our Terms of Sale, and/or any of our other terms or policies pertaining to the Site, responding to a request or inquiry you have made with us, sending you information about the Site that may be of interest to you (such as new features, special offers, upcoming promotions, etc.), etc. Please note that when you create an account on the Site, your email address will automatically be added to our emailing list.

• To share with co-sponsors:

From time to time, we may conduct promotions with one or more third-party co-sponsors. As a condition of participation in such a co-sponsored promotion, we may ask for your affirmative consent to allow us to share your personally identifiable information collected in connection with the promotion with our co-sponsor(s), with the understanding that our co-sponsor(s) may use the information for its/their own direct marketing purposes and that we will have no control over such use by our co-sponsor(s).

• To share with our service providers:

We use third-party service vendors to help us operate, manage, maintain and/or improve the Site and they may need to access information from and about our users (including PPI) in order to perform tasks for us. We require that our service providers limit their use of our users’ PII solely to providing services to us and that they safeguard such information and not make unauthorized use or disclosure of the information.

• To protect our rights, etc.:


We may disclose user information (including PII) if doing so, in our good faith belief, is necessary to: (i) protect the rights, property, safety or security of the Site, our users, and/or the public (including enforcement of the terms of this Privacy Policy, our Terms of Use, our Terms of Sale, and/or any of our other terms or policies pertaining to the Site); (ii) detect, prevent, or otherwise address fraud, security or technical issues; (iii) comply with law or legal process (including a court order or subpoena); and/or (iv) to cooperate with law enforcement (including investigation of an alleged or suspected crime, fraud or other illegal activity).

• To complete a merger, sale of business or assets, etc.:


If we are involved in a merger, acquisition, financing, or sale of business or assets, information collected from and about our users (including PII) may be transferred to one or more third parties involved in such transaction and, upon such transfer, the relevant third-party privacy policy or policies may govern further use of the information. In the event of such a change of ownership, we will endeavor to notify our users of the change as well as any choices our users may have regarding the change.

• Use and sharing of Aggregate and Anonymous Information (AAI):


Because of the anonymous, non-personally identifiable nature of AAI, there are no restrictions under this Privacy Policy on how we may use and share AAI.

INFORMATION ACCESS, RETENTION AND CHOICE

• Information Access:
If you are a registered user, you can log into your account to view and update your account information. If you encounter problems, please Contact Us.
• Data Retention:
By engaging in an Identification Activity on the Site, you acknowledge and agree that we may retain your PII (except for your payment card or payment account information in the event you make a purchase) for as long as you remain a user of the Site or a customer of our Products. We also reserve the right to retain your information as necessary to comply with our legal obligations, resolve disputes, and/or enforce an applicable agreement between you and us. Because of its non-personally-identifiable nature, AAI (including UAI (User Activity Information) that is not personally identifiable) may be retained indefinitely.
• Account Cancellation:


If you wish to cancel your account on the Site, please Contact Us. However, you acknowledge that we reserve the right to retain your information if doing so is necessary to comply with law or legal process (including a court order or subpoena), to cooperate with law enforcement (including investigation of an alleged or suspected crime, fraud or other illegal activity), or to complete a pending transaction, to resolve a claim or dispute, or to enforce an applicable agreement between you and us.

• Marketing/Promotional Emailing Opt-Out:


To opt out of receiving marketing/promotional emails from us on a going-forward basis, please Contact Us or use the “unsubscribe” link provided in a marketing/promotional email you previously received from us.
NOTE: Your opt-out regarding our marketing/promotional emails will not affect or stop email communications from Ridge’s Stitches of a transactional or relationship nature or as required by law, such as notices regarding your account or a purchase you have made, notices regarding changes to the Site or changes in this Privacy Policy, our Terms of Use, our Terms of Sale, and/or any of our other terms or policies pertaining to the Site, notices of an actual or suspected security breach affecting your PII stored by or for us, etc.

COOKIES AND SIMILAR TECHNOLOGIES

Our Use of Cookies and Similar Technologies:

Cookies are small data files that websites and online services send to and store on your computer or mobile device through your web browser (if you allow). Cookies are used to maintain a record of your visit to the Sites and your use of the Services. We use cookies on the Site to help us remember who you are, to enhance and personalize your experience, to understand and save your preferences for future visits, to compile information about our users, and to carry out other tasks relating to the operation or improvement of the Site. We may also use information collected from cookies together with PII we have collected from our users. We do not, however, use cookies to access information on your computer or mobile device. Most web browsers are initially set to accept cookies, but you can change your browser settings to notify you when you are sent a cookie, giving you the ability to accept or reject it, or you can choose to routinely and manually delete cookies stored on your computer or mobile device. Each time you revisit the Site, your ability to restrict our use of cookies on that service is subject to your browser settings and limitations at the time. Please note that if you choose to disable or reject cookies from the Site, the Site or portions thereof may become inaccessible or may not function properly. For more information on how to manage cookies, visit http://www.aboutcookies.org/. To manage Adobe Local Shared Objects (also known as LSOs or Flash cookies), please visit http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.

We may also use “web beacons” (also known as “clear GIFs,” “pixel tags,” etc.) – which are small bits of code embedded in web pages or in emails – to deliver or communicate with cookies, to count users who have visited a web page, and to understand usage patterns. We may include web beacons in emails to help us recognize activities such as when an email was opened, how many times an email was forwarded, which links in the email were clicked on, etc. Web beacons cannot be declined when delivered via a regular web page. However, web beacons can be refused when delivered via email. If you do not wish to receive web beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.

IP Addresses:

An IP address is a computer’s numeric address, by which it can be located within a network. Ridge’s Stitches may record your IP address when you visit or use services or features on the Sites. Ridge’s Stitches may use your IP address for the purposes noted above, and also to help diagnose problems with Ridge’s Stitches server, or to administer the Sites. Ridge’s Stitches may also use your IP address to identify you when we feel it is necessary to enforce compliance with this Privacy Policy or the Terms of Use, or to protect the Sites, Services, systems, information, employees, service providers, business partners, users, customers and others.

Third-Party Use of Cookies and Similar Technologies:

We may from time to time allow third parties including so-called “network advertisers” or “ad networks” (collectively, “Third-Party Advertisers”) to serve and manage advertisements on the Site. Third-Party Advertisers may set and use their own cookies, web beacons, etc. on your computer or mobile device when you interact with their ads. These third-party cookies, web beacons, etc. allow Third-Party Advertisers to recognize your computer or mobile device each time they send you an ad and to compile information about your interactions with their ads. Use of cookies, web beacons, etc. by third-party advertisers is governed by the privacy policies of such third-party advertisers – and not by this Privacy Policy. We have no control over what information is collected by third-party advertisers or how they may use the information. The privacy policies and data practices of third-party advertisers may significantly differ from those of Ridge’s Stitches, and we make no representation or warranty whatsoever about third-party advertisers’ data policies and practices.

In addition, Third-Party Advertisers may use cookies, web beacons, etc. to collect, compile and use information about your activities on the Site and on third-party websites and services for purposes of serving you interest-based advertising. For more information regarding online advertising and data practices of some of these Third-Party Advertisers and how to opt out of their use of your information, please visit:

• http://www.aboutads.info/consumers/
• http://www.aboutads.info/how-interest-based-ads-work
• http://www.aboutads.info/choices/
• http://www.networkadvertising.org/choices/

Use of Google Analytics:

We may use Google Analytics to collect and analyze information about our users’ demographics and interests, in order to measure and improve the Site. We may also make use of other Google Analytics for Display Advertising features, such as Remarketing, Google Display Network Impression Reporting and/or the DoubleClick Campaign Manager integration. We are required by Google to disclose the following in connection with use of any Google Analytics for Display Advertising features:

• You may opt out of Google Analytics for Display Advertising or customize Google Display Network ads by using the Google Ads Settings page at https://www.google.com/settings/ads?hl=en. You may also prevent your data from being collected and used by Google Analytics by opting out through the use of the Google Analytics Opt-out Browser Add-on, which can be downloaded at https://tools.google.com/dlpage/gaoptout.
• If we use the Google Analytics for Display Advertising Remarketing feature, we will use such Remarketing feature to advertise online, and third party vendors, including Google, may show Ridge’s Stitches ads on sites across the Internet.
• We and third party vendors, including Google, may use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to (i) inform, optimize and serve ads based on a user’s past visits to the Site, and/or (ii) report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to the Site.
• Data from Google Analytics Demographics and Interest Reporting may be utilized by Ridge’s Stitches to help recognize and understand user preferences, to make improvements to the Site, to choose content and advertising to display to you, and for other business purposes that will allow Ridge’s Stitches to better serve you.

Click here for more information on Google Analytics privacy policy.

SECURITY

We use commercially reasonable measures to safeguard the security of the Site. We store our users’ account information in encrypted form using industry-standard Secure Socket Layer (SSL) technology. We also limit access to our users’ account information to only those of our employees, agents, contractors and service providers who need to access such information in order to perform tasks for us, and we require that they not make any unauthorized use or disclosure of such information.

In an effort to provide our customers with a secure shopping environment, we have taken the following steps:

• We use the e-commerce service vendor Shopify (shopify.com) to host the entire checkout and payment process on the Site, including shopping cart, checkout page and payment processing, for purchases made on the Site. Shopify is PCI-compliant, meaning that it complies with the Payment Card Industry (“PCI”) data security standards with respect to your credit card information.
• All payment processing is handled on Shopify’s secure servers, rather than on Black Milk’s servers. At checkout you enter and submit your credit card or PayPal account information to Shopify on a secure checkout page hosted by Shopify. Your payment information is then transmitted in encrypted form by Shopify using the industry-standard Secure Sockets Layer (SSL) technology. Shopify does not store your credit card or PayPal account information once payment processing is completed.
• The Site and Black Milk’s servers do not store, process, or transmit your credit card or PayPal account information.

Despite these efforts, no method of electronic transmission or storage is 100% secure and, therefore, we and our service vendor cannot guarantee the absolute security of our users’ account information. We will endeavor to notify our users if and to the extent required by law, in the event we become aware of a breach or suspected breach of the security of the Site that affects our users’ account information. However, you understand and acknowledge that we are not liable for any breach of security resulting from causes or events that are beyond our control, including, without limitation, your own act or omission, corruption of storage media, defects in third-party data security products or services, power failures, natural phenomena, riots, acts of vandalism, hacking, sabotage, or terrorism. By providing your email address to us, you acknowledge and agree that we may notify you via email regarding an actual or suspected security breach.

PROTECTING CHILDREN

The Site is not intended for or directed to anyone under the age of 13. We do not knowingly collect personal information from anyone under the age of 13. By using the Site, you represent and warrant that you are at least 18 years of age or, if you are between the age of 13 and 17, you access the Site with parental supervision and consent. You must be at least 18 years of age to engage in an Identification Activity on the Site.

CHANGES TO PRIVACY POLICY

If we make material changes to this Privacy Policy, we will announce and post such changes on the Site for the general public. If you have provided your email address to us, we may also notify you of such material changes via email. If you have an active account with us, we may ask you to affirmatively consent to and accept the changes at the time of your next account log-in. By continuing to use the Site after such notice and/or consent, you are bound by this Privacy Policy as modified.

CONTACT US

To contact us, please use the information below:

Ridge’s Stitches 2501 W Hampton Ave Milwaukee, Wi 53209
Email: info@ridgesstitches.com

Security

When ordering with Ridge’s Stitches, we take the necessary precautions to protect your personal information and credit card data. On RidgesStitches.com we employ 128-bit Secure Sockets Layer (SSL) technology that encrypts all of your private information when placing an order and transmitting that information to our systems to be processed